EXECUTIVE LEADERSHIP ESSENTIALS

Listening at 3 Levels

A 5-step masterclass for leaders, coaches, and ILM candidates. 
Equip yourself with a practical framework to listen beyond the story, ensuring you identify what
truly matters and move the conversation from what happened to what keeps repeating.
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 Why should you take this course?

Designed specifically for anyone delivering coaching, this micro-course provides practical strategies to handle one of the most common hurdles in any session: getting lost in the story.

Whether you are new to coaching or an experienced professional, Listening at 3 Levels will equip you with the tools to hear what is not being said, remain neutral, and pivot the conversation from a retelling of events back to the coachee's growth and accountability.

 What You Will Master

This is not just about paying attention; it is a diagnostic system for high-impact coaching. Over 5 mini modules, you will explore:
The Clarity of Content
Master the ability to understand the issue clearly without getting stuck in the side plots. Learn the specific headline questions that allow you to acknowledge the facts while gently but firmly preventing the session from becoming a simple case review.
Pattern Recognition
Learn the transition techniques required to help a coachee see repeated roles, beliefs, or frustrations. Master the shift from the latest event to the underlying pattern, ensuring the coachee moves from temporary relief to creating real, lasting change.
Hearing the Emotion
Identify where the real charge is in a session by listening for tone, pace, and energy. Develop the skill to notice mismatches between words and feelings, using accurate reflections to reach the real issue that needs attention beneath the surface.
The Art of Reflection
Develop the diagnostic confidence to know exactly which level to reflect back to the coachee. Gain the tools to help others hear themselves clearly, using short and relevant reflections that move the conversation forward rather than slowing it down.

Executive Masterclass:
Listening at 3 Levels

Master the techniques required to turn a simple story into a coaching breakthrough.
Equip yourself with the practical strategies to coach the person, not just the problem, with professional depth and grace.
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